Clear handling for manual high-value diamond orders.
Buyers can request cancellation from the order page while an order is pending or being confirmed. We release stones once the order is cancelled.
Because diamonds are high-value, supplier-confirmed goods, returns require written approval from Veyara. Any approved return must be shipped insured and in original condition with certificates and packaging.
Contact us immediately at wholesale@veyaradiamonds.com. Keep all packaging and shipment records so we can work with the carrier and supplier.